What do good listeners do differently?

“Eve and I are going to Vagamon (a hill station in India)…… It’s going to be so cold and we are going to be together, hope the thing goes up”, my friend Adam was voicing out his concern to me.

I am like, “What??? After all these years that you have spent together why would you suddenly have such a concern?”. My friend just stared at me in complete bewilderment, not really comprehending the reason…